Turn conversations into leads — with or without a CRM
Your agent can ask for the details that matter and file the answer where you already work: straight into Pipedrive or HubSpot, or into SuperCognit itself if you don't run a CRM.
What shipped
- Connect Pipedrive or HubSpot and a captured lead lands as a real deal, in the right pipeline and stage.
- No CRM? We keep the leads for you — visible in the inbox, listed on their own page, and pushed onward by webhook or API.
- Change what a capture asks for whenever you like, without rebuilding the tool or detaching it from your agents.
- If your CRM is unreachable, leads wait in line and go through the moment it answers again.
Options as cards, not paragraphs
When the agent has a handful of things to show — rooms, products, plans, appointments — it now lays them out as cards with an image, a title and a button, and the visitor's tap flows straight back into the conversation.
The agent plays your videos
Add YouTube or Vimeo videos to an agent's Media tab and it plays the right one inline when a visitor asks for a tour, an intro or a demo — in our own player, not the native embed.
Website import works behind bot challenges
Some sites greet crawlers with a challenge page instead of content. Import now reads those through our own Chromium, so building an agent from a protected site no longer fails at the first step.